Dealing With Difficult People

Dealing With Difficult People

Date & Time: Saturday, October 26, 10:00am – 4:00pm

Location: UBC Robson Square

Description: Examine the roots and patterns of conflict situations and discover how to turn conflicts into creative problem solving. This popular one-day workshop teaches you how to be “hard on the problem, yet soft on the people.” Review crucial communication skills, explore ways to manage anger (in yourself and others), and learn how to be assertive without being aggressive. The interactive format encourages you to personalize your learning experience.

Ticketing Information: $205+Tax (Includes Textbook) – Please Register

Open to Public, Recommended for All Adult Learners